ANSWERING THE CALL
Triple Impact Connections is a unique, Veteran- Owned communications solutions firm based solely in the US, utilizing primarily the spouses of American soldiers.
Customer focused
Value oriented
Quality obsessed
People centric
What we do
Access the elite, all-american contact center
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engage the brightest minds
Veteran-Owned communications solutions firm
Now you can engage the brightest minds and do the greatest good for your company, customers and country. Triple Impact Connections is a unique, Veteran-Owned communications solutions firm based solely in the US, utilizing primarily the spouses of American soldiers. This concept creates a diverse workforce pool of 650,000 skilled workers, that share the military values of disciplined dedication, loyalty and efficiency, for enhanced services that provide better business outcomes.
While soldiers are on duty around the world, their spouses go to work, manning phones and computers with the same values of excellence the Military fosters. All while doubling Military family incomes!
Testimonials
Curious about what people say about us & our services?
We are proud to partner with Triple Impact to leverage the skills and dedication of military spouses.
James SchenckPenFed President/CEO and PenFed Foundation CEO 
We are proud to partner with Triple Impact and we feel they are Best In Class handling our guests’ needs by mirroring our own company standards and goals. The level of talent of their team and their continued training they do internally is a testament to their dedication to making sure their clients are happy with their partnership as well!
Newk’s Eatery
Just wanted to let you know your team has been doing a great job! The orders have been flawless and we really appreciate all your hard work. We know we are very confusing and difficult. Thank you!!
Willy’s Mexicana Grill
Their agents professionally handle our inbound Catering, Take-out and Delivery calls so that our operators can focus on the guests inside their 4 walls. The agents have a strong desire and ability to hold to our high standards so that the experience is consistent throughout. They are a fundamental piece of our daily operations.
la Madeleine French Country Cafe
My experience with the catering order was excellent!! The food was ready on time, it was fresh & hot. The chicken was a hit at the party. I have already recommended your restaurant for catering orders. The person who took my order over the phone was so helpful & terrific! It was honestly a great experience that I truly appreciated. Thank you all!
DIANE Y, RED ROBIN
Just wanted to give a huge Shout Out to Amanda!!!!! She took a quote for 900 box meals and one of our stores told her they were unable to fulfill the order. Amanda was persistent and she called another store and they gladly took the quote ! Your call center then emailed me to follow up on this quote and we secured the order! Thank you to you and your team for the awesome service!
LeslieChicken Salad Chick Director of Catering and Marketing
Guiding Principles
We own your business objectives every single day.
We care. We build to suit. We own your business objectives every single day. Our contact center commitment is complete customer satisfaction. We treat everyone with the care and personal attention they deserve. Our technology and skill-sets enable us to interact seamlessly with your customers on whatever channel they prefer.
We care. We build to suit. We own your business objectives every single day.
Let's discuss now
Get in touch with us
We respond within 48 hours
We answer all email and requests as they come in. If you have an urgent matter or would like to place an order please click the link below to give us a call.
